VENDORS INTRODUCTION We are pleased to have the opportunity to introduce ourselves. Apella Real Estate Business Solutions is an appraisal and home inspection management company based out of Adrian Michigan with operations in Farmville Virginia that markets to homeowners, investors and real estate sales professionals while maintaining a lender client base. Apella Real Estate Business Solutions has been designed to "PROVIDE RESOURCES" to our clients, vendors and network members in efforts to educate and promote the real estate industries to the general consumer. Apella Real Estate Business Solutions is committed to providing high quality real estate appraisal and home inspection products supplied through our network of appraisers, home inspectors and real estate sales professionals. Through communication, education, superior customer service and team work we look forward to earning your trust and loyalty. Apella Real Estate Business Solutions looks forward to great and rewarding business relationship with your appraisal and/or home inspection company. HIGHLIGHTS
WE CONTACT YOU WITH ORDER REQUEST BY E-MAIL OR FAX.
SPECIALIZED PRODUCTS DESIGNED FOR HOMEOWNERS WITH RETURN BUSINESS.
WE PAY YOU WITH CONVENIENT AND EASY PAYMENT METHODS.
WE PAY BETTER THEN TYPICAL APPRAISAL MANAGEMENT COMPANIES.
WE PAY YOU WHEN WE RECEIVE PAYMENT. E-MAIL APPRAISAL OR HOME INSPECTION PRODUCT DELIVERY IN PDF OR ACI SOFTWARE.
TYPICAL TIME FOR REPORT PRODUCT DELIVERY FOR HOMEOWNER ORDERS 72 HOURS - LENDERS 48 HOURS FROM WALK THROUGH VISIT FOR STANDARD NON-COMPLEX ASSIGNMENTS.
WE TAKE CARE OF CUSTOMER COMMUNICATIONS, DEVELOPMENT AND COLLECTIONS. WE SUPPLY VENDORS WITH INDUSTRY AND BUSINESS RESOURCES, COMMUNICATIONS AND SUPPORT. WE TAKE CARE OF MARKETING SO YOU CAN FOCUS ON RUNNING YOUR BUSINESS. 
10% Discount On Real Estate Education Provided By McKissock Real Estate & Appraisal School Apella is committed to our clients and peers in the real estate industries. It is a major goal of Apella Real Estate Business Solutions to be noted as a resource and a promoter of real estate education as a proud partner to McKissock Real Estate & Appraisal School.
We are extremely honored to have the opportunity to offer real estate sales professionals, clients, vendors and those seeking to become a part of the real estate industries, the needed real estate education as supplied by McKissock Real Estate & Appraisal School.
McKissock is a high quality course provider, offers superior customer service, offers on line courses/seminars and is approved nation wide.
In further support of our commitment Apella is pleased to be able to offer those who take any courses with McKissock via this site a 10% discount on course/seminar fees.
Please CLICK THE MCKISSOCK LOGO BELOW to learn more about course offerings, schedules, pricing and to take advantage of savings for your licensing and/or continuing educational needs.
ABOUT THIS PAGE
This page has been designed for our appraiser and home inspector vendors and the use by our vendors.
On this page you will find:
INFORMATION ABOUT SERVICES & PRODUCTS THAT WE OFFER OUR CLIENTS
PAYMENT INFORMATION HOW YOUR CAN REQUEST ADDITIONAL INFORMATION ABOUT OUR VENDOR PROGRAM
ADDITIONAL LINKS
ARTICLES & EDUCATIONAL ITEMS
TOOLS THAT YOU MAY FIND USEFUL
We have attempted to make this page as useful and user friendly as possible. Should you have ideas, comments, problems, suggestions or items of interest that you would like to share with Apella Real Estate Business Solutions and/or others please feel free to contact us. We will do our best to take them into consideration and better serve our clients, vendors and network members.
Apella Real Estate Business Solutions is a management company that has been designed for the homeowner and/or the general consumer. Apella markets to a customer base that produces a request for products that are not the same as lenders. Apella places orders for typical lender procucts with our vendors, however we also place orders with our vendors that are not typical lender based products. Most of the time we place request for appraisal products that are produced on a general form and are for listing appraisals, pre-purchase appraisals and other homeowner related appraisal request. Currently Apella Real Estate Business Solutions is the only noted appraisal management company that markets solely to homeowners and real estate sales professionals. Most appraisal management companies market to or are owned by major lenders. Apella Real Estate Business Solutions is a management company that was started by appraisers, is owned by appraisers and daily operations are managed by appraisers. Appraisers that hold full understanding to the issues that effect the appraisal industry, understand what the appraiser has to do to maintain licensing, USPAP, education and run a business.
Apella Real Estate Business Solutions holds our venders and the relationship we share with the highest regard. Without our vendors our business would not be successful. Apella Real Estate Business Solutions has worked hard to make our company a different kind of appraisal and home inspection management company. We have made the commitment to pay our vendors more and to do it as quickly as possible because we know the amount of work that they do, we have made the commitment to help our vendors run their business more efficiently so that the appraisal and home inspection industries can be improved. We have made the commitment to help in the education of our vendors because we know how much of a factor it is for our industry.
Through our commitments we look to bring generalization to the industries, improve collection issues, improve security and promote items that support our professions.
SPECIAL NOTICE TO VENDORS Apella Real Estate Business Solutions is pleased to have the opportunity to develop a strong business relationship with you.
With today’s business environment Apella fully understands the challenges facing the real estate industry as a whole, including appraisers and home inspectors. In order to develop strong business relationships, accommodate our own business guidelines and provide the best possible customer service available, Apella Real Estate Business Solutions holds the following position in regards to our vendors.
Ethics and law require real estate appraisers, home inspectors and real estate professionals to report nonbiased value evaluations, provide fair and accurate condition reporting, provide proper agency and comply with fair housing laws. Appraisers and inspectors are not allowed to be dishonest or mislead. Documentation is required, opinions of value are required to be based on market data/information and privacy/confidential items to be non-disclosed other then to the party as required for an assignment. Apella Real Estate Business Solutions and the vendors of Apella Real Estate Business Solutions are not allowed nor will they “low ball” or “over state” an appraisal value or condition assessment for any reason or request.
With this stated we hope it is understood, that we will not encourage pressure by our customers to altar the value or condition collusions that you may make in your product process. We will do the most possible on our part to up hold the integrity of our and your profession. We will encourage communication among our peers not as competitors but as co-members to a profession similar to that found in the medical and legal professions, we will do what we can with in our means to provide resources in the every aspect of our industries.
Apella Real Estate Business Solutions holds an active philosophy governing education of and communication with our clients, customers, vendors and network members. As such, Apella appreciates your understanding in regards to this subject and looks foreword to assisting you in any questions or concerns you may have.
A WORD TO OUR VENDORS Apella Real Estate Business Solutions works closely with our vendors to ensure that they are of the highest quality in real estate professionals. Apella keeps on record all the documentation that our client rather homeowner or lender may need in regard to our appraisers and home inspectors, providing both our client and you convenience and timesaving. Information held on record includes E&O insurance certificates, licensing for regulators, and resumes. Documentation for home inspectors to the same degree is also maintained providing that it is required in the home state where the home inspector is located.
We have committed to work with our vendors to provide them with the tools and education that they need to supply our clients the highest quality service and products.
All appraisers in our vendor network are state licensed and or certified with all home inspectors being NACHI certified or state licensed. 
PRODUCT & SERVICE FEATURES Communication is vital to Apella Real Estate Business Solutions. Our processes have been developed around this element. Our client receives a status notice for every step of the appraisal order. We request our vendors promote this commitment to communication by sending us an e-mail with status or contact us by phone for when the order request is received, when the appointment has been scheduled, when the visit has been completed and when you have sent the product report.
Apella works very closely with our venders to ensure that this communication is maintained at all times. Should you encounter a situation, contact us at once. With our philosophy of constant improvement we have incorporated using technology to improve Apella’s communication with the client and we extend this to our vendors.
Apella Real Estate Business Solutions can receive your product by email in PDF or ACI, Apella does prefer a PDF by E-mail. | TYPES OF PRODUCTS Apella Real Estate Business Solutions is approved by all major financial vendors if you find you are not on lenders or lenders underwriter list, just let us know and we will take care of this simple process for you. RESIDENTIAL / INCOME FEE APPRAISALS ESTATE & TRUST VALUATIONS PRE MORTGAGE & PMI REMOVAL RELOCATION FOR EMPLOYER FORECLOSURE / REO/ BANKRUPTCY COMMERCIAL& INDUSTRIAL APPRASIAL MANAGEMENT (SMALL BUSINESS UNDER $250,000)
LISTING APPRAISAL WITH MARKET DATA NEW HOME PURCHASE APPRAISAL
GENERAL MARKET VALUE APPRAISAL (MAY BE RETROSPECTIVE FOR TAXES)
DIVORCE APPRAISAL (CLIENT DISCLOSED)
 PRODUCT TURN TIMES Apella Real Estate Business Solutions prefers our vendors to contact the homeowner or person for entry contact to schedule a visit date and time with in the first 24 hours of receiving a service request from us.
All appointments are scheduled to the convenience of the homeowner and providing that an appointment for that time is not already scheduled. Apella perfers that our vendors do their own scheduling, however we will assist our vendors in what ever means possible. Should you have problems or not be able to schedule a visit date and time within the next five (5) days of receiving the request from us we request that our vendor contact us so that we may be able to assist in seeking alternative options.
Homeowner Product turn times are 72 hours (3 work week days) from the time of the visit completion for non-complex residential properties other then income properties. Times may be extended due to major or traditional holidays.
Homeowner Product turn times are 96 hours (4 work week days) from the time of the visit completion for non-complex income residential properties. Times may be extended due to major or traditional holidays.
Lender Product turn times are 48 hours (2 work week days) from the time of the visit completion for non-complex residential properties other then income properties. Times may be extended due to major or traditional holidays.
Lender Product turn times are 72 hours (3 work week days) from the time of the visit completion for non-complex income residential properties. Times may be extended due to major or traditional holidays.
Apella business hours are from 10:00 am standard eastern time to 6:00 pm standard eastern time with visits based on 5:00 pm standard eastern time. Apella will work with vendors and homeowners to set inspections as late as possible however Apella fully understands that visit times are limited by availability of day light in the winter based on digital photo requirements. Should a visit be scheduled after 5:00 pm then the visit completion time is perceived as being 9:00 am the next business day.
Product turn times for complex residential properties, complex income properties or commercial property products are quoted upon the visit completion so that a proper turn time can be fairly estimated for you to communicate to us so that we may correctly communicate to our client. Turn times are based on availability and/or access to assessor records. Should a delay be caused by the lack of assessor records or other item Apella Real Estate Business Solutions will contact you the client to communicate such a delay. Homeowner products are allowed additional time frames for completion then what is custom for lenders due to each homeowner assignment being a custom request compiled with the communication required to educate some clients.
VENDOR COMPENSATION Apella Real Estate Business Solutions is pleased to state that we pay more then the typical appraisal management company - 20% to 45% more! Apella's Vendor Pack covers compensation and methods such as electronic payment transfers. Apella Real Estate Business Solutions respects the amount of work, licensing requirements and overhead cost related to our industries. Apella is committed to earning and keeping your loyalty. While compensation is a key area of ours in maintaining this commitment it is only one of the reasons that we feel that you will enjoy working with us. PAYMENT METHODS Apella Real Estate Business Solutions prefers that payment arrangements be made in advance by the means supplied in an electronic method such as what is provided by Pay Pal. Pay Pal offers a multitude of payment methods that we encourage you to investigate. Your company, clients or client's customer and/or closing processor may make payments from the convenience of yours and their desk through the use of the Internet.
Further benefits are improved efficiency, cost savings, improved documentation and security.
In the event that you or your company would like to set up e-payment, we request that you fill out the items in our Vender Pack that allows us to set up a vendor account. Should you like to invoice us, that is an option too. We do ask that you send the invoice in an e-mail or fax form and that you do not include the invoice in the appraisal or home inspection report. Should you have any questions or would like to request a vendor application please contact us and we will be more then happy to help you in this area.
Below is a link to Pay Pal that you can use to set up an account with them. Apella has the abiltiy to compensate you through Pay Pal. There are cost on the receiving end of funds transferred. However we have found that it is a cost efficient means compaired to the cost of operation areas such as accounting, account maintenance and collections.
Apella Real Estate Business Solutions is a strong advocate that as peers, our vendors encourage their own clients and customers to pay in an electronic format. By promoting the use of up front electronic payment methods as an industry we can reduce the threat of lost revenues from the non-paying element that we all encounter. Further more we, as peers in the industry will ensure that product turn times are maintained and consumer cost that is needed to compensate for the non-paying element of our industries be reduced. Apella Real Estate Business Solutions appreciates your assistance in the promoting of up front electronic or direct processor electronic payment methods. 
"CAN YOU BELIEVE THAT THEY REALLY THINK THAT THEY ARE GOING TO GET PAID FOR THE APPRAISAL WE JUST ORDERED ON THAT LAST LOAN DEAL !!!" "YEAH...JUST INVOICE US...GOOD ONE BOSS!" GET PAID WHEN WE DO Apella compensates our vendors as soon as when the funds become available. We do not hold on to funds as some appraisal management companies do. Some of our clients pay in time frames similar to your own clients, however because we are appraisers ourselves, we understand your business needs. Apella will inform you of all payment schedules with our product order. You are more then welcome to contact us for any and all compensation inquireies. HOME INSPECTION VENDORS Currently not all states require home inspectors be licensed or cirtified. In most states that do require home inspectors to be licensed they use standards for quality, record keeping, ethics and education as set by or based on NACHI. Apella Real Estate Business Solutions requires all of our home inspector vendors to be NACHI certified and/or members. As well as licensed or certifed if required in the state that they operate. Below is a link to NACHI that we encourage you to visit should you not be certified and would like to become an Apella vendor or would like addition information on the National Association of Certified Home Inspectors. 
NACHI LINK HERE As with our appraiser vendors our compensation amounts and methods are the same. Please see the section of this web site page for additional information or please feel free to contact us and we will be more then happy to help you. BECOME A VENDOR Send us an E-Mail stating you are interested in becoming a vendor to Apella and we will contact you with in 24 hours of receiving your request to gather some basic information and send you our Vendor Pack. Please include proper contact information and the name of the peroson that we should address our contact to.
PROPERT SCOUTS WANTED 
FUTURE SCOUTS CLICK HERE 
Apella is seeking photos of pets that our vendors may encounter while doing what they do. Please send pics to us so that we may post them under out "Pet Of The Month" in our Kids section of our web site. Thanks Thank you for your visit. Please come back soon.
|